Last updated: 23 October 2026
Welcome to Wibaloo, a colourful world of music, imagination, friendship and discovery.
At Wibaloo, we believe childhood should be filled with creativity, curiosity and adventure. Protecting the privacy and wellbeing of children and families is an important part of creating that world.
This Privacy & Children’s Safety Policy explains how we collect, use, store and protect personal information when visitors explore our website, enjoy our music and animations, subscribe to updates or contact us.
We aim to make our website welcoming, transparent and safe for families, while respecting the privacy rights of everyone who visits.
Wibaloo is a children’s entertainment brand operated by WIBALOO LTD, a private limited company registered in England and Wales.
Our website brings together original children’s music, animation, storytelling and creative experiences designed to inspire imagination, curiosity and discovery.
For the purposes of UK data protection legislation, WIBALOO LTD is the data controller responsible for personal information processed through this website.
Company name: WIBALOO LTD
Company registration number: 17143917
Registered office address:
Suite 3, Park House
Lancaster Way
Earls Colne Business Park
Colchester
Essex
CO6 2NS
United Kingdom
Email: info@wibaloo.com
Website: https://wibaloo.com
WIBALOO LTD is responsible for determining how and why personal information is collected, used, stored and protected through the Wibaloo website.
We seek to collect only the personal information reasonably necessary to operate and improve our website, communicate with adult visitors and maintain security.
Depending on how you use our website, this may include:
Your name and email address when contacting us.
Information included in messages submitted through our contact forms.
Your email address and subscription preferences when signing up for news and updates.
Professional or business information submitted by prospective collaborators, broadcasters, musicians, artists, investors or other commercial partners.
When visitors access our website, our hosting infrastructure and essential security systems may process technical information such as:
IP address.
Browser and device type.
Pages requested and access times.
Basic server logs and technical error information.
Security information required to protect the website from malicious activity.
Some technologies may be necessary for website functionality and security. Other technologies, if used, are subject to the consent and privacy requirements explained in Section 8.
We do not require children to create an account or provide personal information simply to explore our publicly available music, characters and animations.
Wibaloo is created with children and families in mind. We recognise that children deserve particular protection when using online services.
Our approach is to minimise personal information collection and support a safe browsing experience.
We do not intend to:
Request children’s names, addresses, telephone numbers, school details or other identifying information to access our public content.
Offer public profiles, chatrooms or direct messaging between children.
Publish children’s personal contact information.
Sell children’s personal information.
Use children’s personal information for behavioural advertising.
Encourage children to share personal information in exchange for accessing Wibaloo content.
Use techniques designed to pressure children into sharing personal information.
Track children’s behaviour across unrelated websites for advertising purposes.
Our contact forms, mailing-list subscriptions and business enquiries are intended for adults.
If you are under 13, please ask a parent or trusted adult to contact us on your behalf.
If we become aware that we have inadvertently collected personal information from a child without an appropriate lawful basis or required parental authorisation, we will take appropriate steps to delete or otherwise lawfully handle that information.
Parents or guardians who believe their child has shared personal information with us can contact info@wibaloo.com.
We recognise that children have their own privacy rights and will consider their age, understanding and best interests when responding to requests concerning their personal information.
We encourage parents and guardians to explore Wibaloo alongside their children and take an active role in their online experiences.
Our website is intended to provide an enjoyable environment for discovering music, creativity, culture and storytelling.
Wibaloo focuses on positive entertainment, imagination, friendship, emotional development and introducing young audiences to different musical styles and creative experiences.
We aim to provide a family-friendly browsing environment with age-appropriate content and clear navigation.
Parents and guardians should be aware that certain features, including links to external music, video or social media platforms, may lead to services operated by other organisations.
These services have their own privacy practices, terms and age requirements, which we encourage adults to review before allowing children to access them.
We recommend that younger children explore external platforms with appropriate adult guidance.
If you have concerns about a child’s privacy or any content accessible through Wibaloo, please contact info@wibaloo.com.
Personal information may be processed for the following purposes:
To deliver website content, maintain technical functionality, investigate problems, prevent abuse and protect our services.
To respond to messages, professional enquiries, partnership proposals and other communications submitted by visitors.
To provide Wibaloo news, music releases, animation announcements, new character introductions and project developments to adults who have actively subscribed.
Where lawfully permitted, to understand website performance, diagnose technical issues and improve accessibility and usability.
To communicate with broadcasters, production companies, distributors, musicians, artists, investors, licensing partners and other professionals who contact us or have an existing business relationship with Wibaloo.
To meet applicable legal obligations, maintain necessary business records and establish or defend legal claims.
We do not use children’s personal information to create marketing profiles or deliver personalised advertising.
Where UK GDPR applies, we process personal information only where there is an appropriate legal basis.
These may include:
Consent: Where an adult chooses to receive newsletters or authorises optional data processing.
Legitimate interests: Where necessary to maintain website security, respond to appropriate business enquiries and operate our services, provided those interests do not override individuals’ rights and freedoms.
Contractual necessity: Where processing is required to take steps towards, or fulfil, an agreement with an individual.
Legal obligation: Where we must process information to comply with applicable law.
Where consent is required for processing children’s personal information, we will apply the relevant age and parental authorisation requirements.
In the United Kingdom, parental authorisation is generally required for children under 13 where consent is the lawful basis for processing personal data in connection with an information society service offered directly to a child, subject to applicable legal exceptions.
We consider children’s best interests when determining whether personal information should be collected or processed.
Visitors may have the opportunity to subscribe to Wibaloo announcements, including new songs, characters, animations, episodes and other project news.
Newsletter subscriptions are intended for adults aged 18 or over.
Subscription is voluntary, and we will only send marketing emails where we have an appropriate lawful basis and comply with applicable electronic marketing rules.
We may use a trusted email marketing service provider to securely manage subscriptions and distribute communications.
Subscribers may unsubscribe at any time using the link included in our marketing emails or by contacting info@wibaloo.com.
We do not knowingly add children to our marketing mailing lists.
We do not sell or rent subscriber email addresses to third parties for their own marketing purposes.
Cookies are small files, and similar technologies may store or access information on a visitor’s device.
Our website may use essential technologies to support basic functionality, security and user preferences.
Essential cookies may be required for the website to function correctly, maintain security or remember privacy preferences.
These technologies do not require consent where a relevant legal exemption applies.
Where analytics or performance technologies are used, they may help us understand how visitors interact with the website and identify areas for improvement.
We will assess whether consent or another applicable legal basis or exemption is required before using such technologies.
Embedded videos, music players and other media services may use cookies or similar technologies to collect information about visitors.
Where required, these technologies will not be activated until appropriate consent has been obtained.
Visitors should be able to refuse non-essential cookies without losing access to the website’s core public content.
Where consent is required, visitors will be provided with an appropriate way to accept, reject or withdraw consent.
We aim to apply privacy-protective settings by default, particularly because our website is likely to be accessed by children.
Further information about the technologies actually used on our website will be provided through our cookie information and preferences controls.
Wibaloo may feature or link to third-party websites and services, including:
YouTube and other video platforms.
Spotify, Apple Music and other music streaming services.
Instagram, Facebook and other social media platforms.
External websites operated by creative, broadcasting or commercial partners.
When visitors choose to access these services, the relevant third party may process personal information under its own privacy policy.
Where third-party media is embedded directly within our website, we will assess whether the service collects information and whether additional consent or safeguards are necessary before loading it.
We encourage parents and guardians to supervise younger children’s use of external services.
Wibaloo does not control the independent privacy practices of third-party websites.
Visitors should review the relevant third party’s privacy policies and age requirements before using those services.
We do not sell personal information.
We may share limited personal information with carefully selected service providers where necessary to operate our website or deliver requested services.
Depending on our systems, these may include:
Website hosting providers.
Email delivery and newsletter management services.
Website maintenance and technical support providers.
Website security and performance services.
Professional advisers where necessary for legitimate business or legal purposes.
We seek to ensure that appropriate data protection arrangements are in place when service providers process personal information on our behalf.
We may also disclose information where required by law or where reasonably necessary to protect legal rights and website security.
We do not share children’s personal information with third parties for behavioural advertising or independent marketing purposes.
Some service providers may operate outside the United Kingdom.
Where personal information is transferred internationally, we will take steps to ensure that the transfer complies with applicable data protection requirements.
These measures may include relying on relevant UK adequacy regulations or using approved international data transfer safeguards where required.
We seek to ensure that personal information remains appropriately protected regardless of where it is processed.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.
In particular:
Newsletter subscriptions: Subscription details are generally retained while a subscription remains active. Limited information may be retained after unsubscribing where necessary to ensure that marketing preferences continue to be respected.
Contact enquiries: Contact information and correspondence are retained for an appropriate period based on the nature of the communication and whether an ongoing relationship exists.
Business records: Relevant business communications and records may be retained where necessary for contractual, administrative, accounting or legal purposes.
Technical information: Website logs, security information and technical records are retained only for justified periods consistent with operational and security needs.
We periodically review information we hold and delete or anonymise it when it is no longer required.
Where a valid deletion request is received, we will assess and respond to it in accordance with applicable data protection law.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration and disclosure.
These measures may include:
Secure website connections using HTTPS encryption.
Restricted access to website administration systems.
Appropriate account authentication and password security.
Regular website software and security maintenance.
Security monitoring and protection against malicious activity.
Access controls for personal information.
Secure management of website hosting and supporting services.
Appropriate procedures for responding to suspected personal data breaches.
No internet service can guarantee absolute security, but protecting personal information remains an important responsibility.
Where a personal data breach occurs, we will assess the circumstances and comply with applicable notification requirements.
Under applicable UK data protection legislation, individuals may have the following rights, depending on the circumstances:
Right of access: You may request information about the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete personal information.
Right to erasure: You may request deletion of personal information where the relevant legal conditions apply.
Right to restrict processing: You may request that certain processing activities be restricted.
Right to object: You may object to certain processing activities, including processing based on legitimate interests.
Right to data portability: In applicable circumstances, you may request that certain information be provided in a portable format.
Right to withdraw consent: Where processing relies on consent, you may withdraw that consent at any time.
Children also have data protection rights. Parents and guardians may contact us about information relating to their children, subject to the child’s own rights and applicable legal requirements.
To exercise your rights, please contact:
We will respond in accordance with applicable statutory time limits, normally within one month of receiving a valid request, subject to any lawful extension.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
ICO website: https://ico.org.uk
Wibaloo may promote its own music, animations, creative projects, merchandise, future entertainment releases and associated activities.
We aim to distinguish promotional communications clearly and present content responsibly.
We do not intend to deliver targeted advertising to children based on behavioural profiles or personal browsing histories.
We do not use techniques designed to exploit children’s inexperience or encourage them to disclose personal information.
If Wibaloo introduces sponsorships, advertising integrations, product sales or additional commercial partnerships, we will review the relevant privacy and children’s safety implications before implementation.
Where advertising or sponsored content is introduced, we aim to ensure that it is presented transparently and in a manner appropriate to the intended audience.
We believe children’s digital experiences should encourage creativity, learning, imagination and positive emotional development.
Wibaloo aims to provide a welcoming online environment built around music, storytelling and family-friendly entertainment.
Our approach includes the following principles.
We aim to present content and website features in ways that are suitable for the intended audience, using clear navigation, accessible language and age-appropriate design.
We aim to minimise personal information collection and apply appropriate privacy-protective settings, particularly where children may access our services.
Children should be able to enjoy Wibaloo’s publicly available music and animations without being required to provide identifying personal information.
Our website is not intended to provide public chatrooms, messaging systems or social networking features that allow children to communicate directly with strangers.
Where we link to external services, we encourage parental involvement and aim to make it clear when visitors are leaving the Wibaloo website.
We aim to create entertainment that supports kindness, friendship, imagination, creativity and positive social experiences.
Parents and guardians can report privacy or online safety concerns to info@wibaloo.com.
We will review concerns relating to our website and take appropriate action where necessary.
As Wibaloo grows, we may introduce new website features, educational resources, interactive experiences, digital products or other services.
Before introducing features that involve additional personal information processing, particularly information relating to children, we will review the potential risks, applicable laws and necessary safeguards.
This may include carrying out or updating a data protection impact assessment where required.
If future features introduce user accounts, interactive communication, competitions, user-generated content or other forms of personal information collection, we will assess their specific legal and safety requirements before making them available.
Where appropriate, we will update this policy and provide further privacy information or obtain additional consent.
We may update this Privacy & Children’s Safety Policy from time to time to reflect changes to our website, services, technologies or legal obligations.
The latest version will be published on this page, with the date of the most recent update.
Where changes materially affect the way personal information is processed, we will provide additional notice where required.
We encourage parents, guardians and other visitors to review this policy periodically.
If you have any questions about this Privacy & Children’s Safety Policy, how we handle personal information, or the protection of children’s privacy, please contact us.
WIBALOO LTD
Company registration number: 17143917
Registered office address:
Suite 3, Park House
Lancaster Way
Earls Colne Business Park
Colchester
Essex
CO6 2NS
United Kingdom
Email: info@wibaloo.com
Website: https://wibaloo.com
We take privacy enquiries seriously and will respond to requests in accordance with applicable data protection legislation.
If you are concerned about how your personal information has been handled, you can also contact the Information Commissioner’s Office at https://ico.org.uk.
Hello, little explorers! 👋
Wibaloo is a world full of music, friends and adventures!
We want you to have fun exploring, and we want to help keep you safe, too.
Here’s what you should know:
You don’t need to tell us your name or where you live to enjoy our songs and animations.
Never share private information, like your address, school or telephone number, with people online.
If you want to send us a message or sign up for Wibaloo news, ask a grown-up to help.
Some links take you to other websites, so check with your grown-up before exploring them.
If something online makes you feel worried or uncomfortable, tell a grown-up you trust.
Have fun, stay curious, and remember, your privacy is important! 💙
From your friends at Wibaloo.
